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First time managing people: first 30 days

Listen first, set clear expectations and build the habits of a good manager.

24 items · 5 sections · work, career

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Before day one (4)

  • Ask your manager what success looks like at 30 and 90 days
  • Ask what the team does well, and what is going wrong
  • Find out what you can decide alone: leave, pay, hiring, budget
  • Read last reviews and goals for each person, if you are allowed

Week 1: listen (5)

  • Tell the team what will change: for now, very little
  • Hold a 30-minute talk with each person
  • Ask: what is going well, what gets in the way, what should I not change?
  • Ask how they like to get feedback
  • Write notes, and do not promise what you cannot deliver

Week 2: set the basics (5)

  • Set a weekly 1:1 with each person and keep it
  • Let them set the 1:1 agenda; you bring anything left
  • Make clear who decides what
  • Say what you expect on hours, updates and quality
  • Fix one small thing that annoys everyone

Week 3: hand over (5)

  • List the work you still do yourself
  • Hand one task to someone, with the goal and the deadline
  • Agree when you will check in, then leave them to it
  • Praise specific work, soon after it happens
  • Give your first small piece of corrective feedback, in private

Week 4: look ahead (5)

  • Write one goal with each person for the next quarter
  • Ask your team what you should do differently
  • Review your 30-day goals with your manager
  • Ask an experienced manager to meet you monthly
  • Take any pay, performance or personal issue to HR early

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