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Rental car pickup and return checks

Photograph the car, read the contract and return it with proof.

20 items · 4 sections · travel, car, driver, documents

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Before you book (5)

  • Compare the total price with insurance, taxes and fees
  • Check the fuel policy: full to full is usually best
  • Check mileage limits and extra driver fees
  • Check the deposit amount on your card
  • Check you have a valid licence and, if needed, an international driving permit

At pickup (7)

  • Check the contract matches your booking and the price
  • Ask what the insurance covers and what the excess is
  • Walk round the car and film every panel, wheels, windscreen and roof
  • Photograph the fuel gauge and mileage
  • Make sure every existing mark is written on the form
  • Check the spare tyre and tools
  • Find the fuel type: petrol or dieselWrong fuel is an expensive mistake.

During the trip (3)

  • Keep the contract and emergency number in the glove box
  • Do not leave valuables visible in the parked car
  • Report any accident or damage to the company at once

At return (5)

  • Fill the tank near the return point and keep the receipt
  • Return on time: late fees are high
  • Take photos of the car, fuel gauge and mileage in the car park
  • Ask for a signed return receipt, or a final email
  • Check your card statement for extra charges for the next weeks

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