Returns processing
Receiving a customer return and deciding what happens to it.
9 items · 3 sections · returns, warehouse, e-commerce
Receive (3)
- Scan the return label or order number
- Parcel photographed on arrivalphoto
- Contents match the return request
Inspect (3)
- Item unused, tags on
- Serial number matches
- Grade: resell, refurbish or write off
Close (3)
- Resellable items back to a location
- Refund or exchange triggered
- Customer told