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Washing machine leaking: what to check

Switch it off, stop the water, and work out where the leak comes from before you call anyone.

21 items · 5 sections · home, plumbing, repair

Start this checklist

Stop the leak (4)

  • Stop the cycle and unplug the machine at the wall
  • Turn off the water supply taps behind it
  • Mop up the water with towels
  • Move it out slightly if it is safe to do so

Find where it leaks from (5)

  • Check the door seal for hair, coins or tears
  • Check the detergent drawer is not overfilled or blocked
  • Check the inlet hoses and their connections at the back
  • Check the drain hose and its connection to the waste pipe
  • Check the filter at the bottom front: it may be loose or cracked

Things to try (5)

  • Clean the door seal and the filter
  • Tighten the hose connections by hand and replace any worn washers
  • Use less detergent: too much suds can overflow
  • Check the load is not too big and the machine is level
  • Run a short test cycle with a towel under the machine

Call for repair if (4)

  • The water comes from underneath and you cannot see the source
  • A hose is cracked or the pump is leaking
  • The door seal is torn
  • It is under warranty: check before you try fixing it

Protect your home (3)

  • Check the floor and wall for damp and mould in the next days
  • Tell your landlord if you rent
  • Take photos of any damage for insurance

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