Blocked toilet or sink: what to try first
Stop the flow, use a plunger, and know when to call a plumber.
20 itemsStart
Gas smell at home: what to do
No flames, no switches, get air in, get out, and call the gas emergency line from outside.
Right now (7)
- Do not light anything, and do not smokeNo matches, lighters, candles or stove.
- Do not touch light switches or plugs
- Strong smell or hissing? Get everyone out straight away
- Faint smell: open doors and windows on your way out
- Turn off the gas if it is easy and on your wayAt the meter valve, or the regulator on an LPG cylinder.
- Take people and pets out. Leave your things
- Warn neighbours if it is a flat or the smell is strong
Call from outside, away from the building (5)
- UK: gas emergency line 0800 111 999, any time
- India: LPG emergency helpline 1906, any timeFor fire or danger, also call 112 or 101.
- US: call 911 or your gas company's emergency lineKeep that number saved. It is on your bill.
- Elsewhere: your gas company, or the emergency number
- Fire or anyone hurt: call the emergency number first
Wait (3)
- Stay outside until an engineer says it is safe
- Do not try to fix the leak yourself
- Do not use an appliance you suspect until a registered engineer has checked it
Anyone feeling ill? (2)
- Headache, dizziness, sickness, tiredness or confusion: get medical help fastTell them you may have been near gas or carbon monoxide.
- Tell an engineer if you saw yellow flames, soot or a pilot that keeps going outThey can be signs of carbon monoxide, which has no smell.
Afterwards (4)
- Get appliances serviced before you use them again
- Fit a carbon monoxide alarm if you have none
- Save the gas emergency number in your phone
- Learn where the shut-off is
Written from www.hse.gov.uk
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