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Noisy neighbour: steps before you complain

Keep it friendly first, keep a record and know who to go to if talking does not work.

22 items · 6 sections · home

Start this checklist

Check first (3)

  • Note what the noise is, when and how often
  • Check building rules or local quiet hours
  • Ask whether it's temporary, like building work or a new baby

Talk to them (6)

  • Pick a calm moment, not when you are angry or the noise is on
  • Assume they don't know how far the sound carries
  • Be specific: the bass after 11 pm on weeknights
  • Suggest something small: a rug, moving a speaker, or a message before a party
  • Share your number so they can reach you directly
  • If you feel unsafe, skip this and go to the landlord, council or police

Keep a record (3)

  • Keep a noise diary: date, time, how long, what you heard, how it affected you
  • Record short clips on your phone from inside your home, where allowed
  • Keep copies of messages and letters

Write next (3)

  • Send a short, polite note saying what you asked and whenKeep a copy.
  • Ask your landlord, housing society or building manager to step in
  • Try mediation if it's offered in your area

Make it official (5)

  • Complain to the local authority or the police non-emergency lineIn England, councils must look into noise that could be a statutory nuisance.
  • Share your diary and clips
  • Report loud night noise while it is happening, if there is a night line
  • In India, complain to your society, then the local policeLocal rules on night noise differ by state.
  • Threats or violence: call the police right away

Look after yourself (2)

  • Use ear plugs or white noise while this gets sorted
  • Know when moving rooms or moving out would serve you better than a long fight

Written from www.gov.uk

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